Our billing is currently managed by Freshbooks.com and payment processing is done by Stripe. We do not keep your credit card information anywhere.
To update your credit card, just click on "View and Pay Invoice" in any invoice notification you received from us and click "Update credit card" to enter the new card number.
You can also create a billing account to see the invoice history and manage the payment details.
To create your Client Account (using primary email), use the below steps:
- Open the Invoice, Estimate, or Proposal that you received, and view it online
- Click on either:
- The Save this Invoice/Estimate/Proposal button
- The Login to view all invoices/estimates/proposals link
- Create a password in the pop-up
- Click on the Save this Invoice/Estimate/Proposal button
- You'll then be taken to your newly created Client account.
Let us know if you have any issues there.
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